Returns

We hope you love your EyesVision purchase, but we understand that sometimes things don’t work out. If you are not completely satisfied with your order, you may return it for a refund within 14 days of the order date.

To be eligible for a return, the item must be in the same condition that you received it. It must also be in the original packaging.
Non-Refundable Items:

Accessories & Delivery charges

Refunds:

Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment,

within a certain number

of days.

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. Next contact your bank.

It often takes some time for the refund to be processed.

If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]

Sale Items
Only regular priced items can be refunded. Sale items cannot be refunded.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: England .

Shipping Returns

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need more help?

If you have any questions on how to return your item to us, contact us at [email protected]

We hope you love your EyesVision purchase, but we understand that sometimes things don’t work out. If you are not completely satisfied with your order, you may return it for a refund within 14 days of the order date.

To be eligible for a return, the item must be in the same condition that you received it. It must also be in the original packaging.
Non-Refundable Items:

Accessories & Delivery charges

Refunds:

Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment,

within a certain number

of days.

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. Next contact your bank.

It often takes some time for the refund to be processed.

If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]

Sale Items
Only regular priced items can be refunded. Sale items cannot be refunded.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: England .

Shipping Returns

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need more help?

If you have any questions on how to return your item to us, contact us at [email protected]